If You are a consumer (i.e. You are not purchasing either wholly or in part for Your business or You are not a business) You have the right, in addition to Your other rights, to cancel this Agreement within 14 days without giving reason and receive a full refund of any payment You have made to Us. To exercise the right to cancel, You must inform Us of Your decision to cancel this contract by email or registered post within 14 days starting the day after We send the Welcome email (“Cooling Off Period”). To meet the cancellation deadline, it is sufficient for You to send Your communication concerning Your exercise of the right to cancel before the Cooling Off Period has expired.
You may start the course sooner than the 14-day period by signing and returning our terms and conditions document. Once You have agreed to these terms and conditions by signing and returning this document You have expressly requested for us to supply the digital content and acknowledge that you have waived Your right to cancel, and no refund is applicable.
Where applicable, if You have set up a payment plan for the course, You are agreeing to make further payments to pay for the balance of course fee. Payments are due on the same date each month. Missed or late payments will deem the course finished and provision for free face-to-face training withdrawn (unless exceptional circumstances can be proven at the time – for which written evidence will be required).
Once You have agreed to these terms and conditions by signing and returning our terms and conditions document We reserve the right to pursue any monies owing to us.
Prices for products offered may change at any time, and We do not provide price protection or refunds in the event of a price reduction or promotional offering.